Shipping policy

📦 Standard Shipping

Germany
€5.49
Free from €45
Delivery: 1–5 days
EU (excl. Finland & Sweden)
€13.90
Free from €80
Delivery: 5–30 days
Finland & Sweden
€21.99
Free from €99
Delivery: 5–30 days
UK & Ireland
€19.90
Free from €150
Delivery: 5–30 days
Europe (non-EU) + Switzerland
€21.99
Free from €99
Delivery: 5–30 days
USA / Rest of World
€49.90
Delivery: 3–4 weeks

🫒 Fragile Products (Olive Oil & Honey)

Germany
from €5.49
Automatically calculated at checkout
EU Zone 1
from €15.50
Automatically calculated at checkout
EU Zone 2
from €20.90
Automatically calculated at checkout
UK & Ireland
from €23.49
Automatically calculated at checkout
Europe (non-EU) + Switzerland
from €27.99
Automatically calculated at checkout
USA / Rest of World
from €40.99
Automatically calculated at checkout

🚚 Delivery Conditions

Order Processing
Orders shipped after payment is received.
Domestic Delivery
1–5 working days.
International Delivery
5–30 days depending on destination.
No Delivery On
Sundays & public holidays.
Mixed Orders
Entire order ships together based on the item with the longest delivery time.
Self-Collection
Free; you’ll receive an email once the order is ready.
Failed Delivery (customer negligence)
Original + return shipping costs deducted from refund.

🛃 Customs & Import

• Orders outside the EU may include import taxes (buyer responsibility).
• Customs/service fees are non-refundable.
• Refusal to pay duties → refund only after goods return in saleable condition, minus shipping & fees.

🚚 Delays, Damages & Lost Parcels

• No deliveries on Sundays/holidays.
• Contact us & the carrier immediately for lost or damaged parcels.
• The Bio Foods is not responsible for courier delays.
• We assist with investigation tickets for DHL/DPD.

💳 Payment Options

• Apple Pay
• Bank transfer / invoice (14 days)
• Sofortüberweisung
• Credit card
• PayPal
• Klarna invoice & instalments